Captain Technology Privacy Policy

Last Updated: 28th November, 2024

At Captain Technology, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website captaintechnology.in, or use our services. You agree to the practices described in this policy by using our website and services. If you disagree, please refrain from using our services or contact us for further help or support.

1. Information We Collect

We collect personal information in three primary ways: directly from you, automatically through technology, and from third parties.

a) Information You Provide

When you interact with our services, you may provide:

Contact Information: Name, email, phone number, address.
Order Details: Billing and shipping addresses, and payment confirmation details.
Account Information: Username, password, and security questions.
Customer Support Information: Any details you provide while communicating with us.

b) Information Collected Automatically

We use cookies and other technologies to collect:

Device Information: Your IP address, browser type, and operating system.
Usage Data: Pages viewed, items added to your cart, and actions on the site.

c) Information from Third Parties

We may also receive information from:

Service Providers: Payment processors and shipping companies.
Marketing Partners: We use analytics and advertising tools to improve your experience.

2. How We Use Your Information

We use your personal information for:

Providing Services: Processing orders, fulfilling requests, and delivering products.
Customer Support: Resolving queries and offering assistance.
Marketing: Sending promotional emails, updates, and offers (you can opt-out anytime).
Security: Detecting and preventing fraudulent or unauthorized activities.

We may share your information with:

Service Providers: For payment processing, order fulfillment, and IT support.
Marketing Partners: To display relevant advertisements or promotional content.
Legal Authorities: If required to comply with laws or enforce our policies.

We do not sell your personal information.

4. Cookies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

Remember your preferences and cart items.
Analyze site usage and improve functionality.
Deliver personalized advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

5. Your Rights

Depending on your location, you may have the following rights:

Access Your Data: Request a copy of your personal information.
Delete Data: Ask us to delete your information where applicable.
Correct Data: Update incorrect or incomplete information.
Opt-out of Marketing: Unsubscribe from promotional emails at any time.

To exercise these rights, contact us using the details below.

6. Protecting Your Information

We use industry-standard measures to secure your personal information. However, no method of transmission over the internet or storage is completely secure. If you suspect a breach, contact us immediately.

7. Data Retention

We retain your information for as long as necessary to:

Provide our services.
Comply with legal obligations.
Resolve disputes and enforce agreements.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us to delete it.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: contact@captaintechnology.in
Address: Captain Technology, Shivaji Road, Head Post Office Road, Beside Radio Complex, Belagavi, KA, 590002, India

Final Note

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with a new “Last Updated” date.